Stakeholders / materiality

Stakeholder dialogue

We are involved in an intensive dialogue with our stakeholders in order to learn and develop further, generate understanding and build trust. Clarity, openness and continuity are decisive factors here.

In order to avoid simply reacting, but instead to already be actively involved in designing developments in advance, we want to identify opportunities, risks and trends at an early stage. For this purpose, we have to be aware of the expectations of our stakeholders, today and in the future.

We exchange information with our stakeholders in many different ways - at the local, national and international level - from the personal discussion to corporate discourse.


Competence partners on the igefa Sustainability Council

The competence partners on the Sustainability Council are specialists and managers in key positions within igefa which are working on sustainability issued from different perspectives, and who have contact with our internal stakeholders (personnel, environment management, product responsibility, compliance, and much more) and with external stakeholders (customers, suppliers, service providers, certifiers, etc.).

The key aspects for strategy development and the selection of topics for this website were identified in close collaboration with our competence partners from the Sustainability Council.


Stakeholder analysis

In the autumn of 2016, the competence partners undertook a detailed stakeholder analysis.
Experience was a key factor in the selection of the relevant stakeholders.
Within the scope of the analysis, stakeholder expectations were compiled in particular, alongside communication paths and frequency. Current issues and concerns which arose were given special attention.

The most important current issues and concerns were included in the collection of key topics for the igefa materiality table.


Determination of materiality

Materiality is our guiding principle for strategy development and for the selection of topics on this website.

In accordance with the definition of the basic principle of materiality in the guidelines of the Global Reporting Initiative (GRI-G4), we regard material topics as being those which reflect the key economic, environmental and social effects of our organisation, and which influence the judgements and decisions of our stakeholders, and which therefore entail risks.


Materiality table

Overall, 43 topics were reported as being substantial by the competence partners. The reports are based on their experiences and current knowledge, and are the result of the qualitative and quantitative assessment of the individual topics according to

  • economic importance (turnover volume or potential, margin, cost share)
  • environmental and social effects
  • risk factors of all kinds
  • statutory requirements (handling, storage, transport)

and other criteria, including information as to where the effects occur within or outside the organisation, and which stakeholders are affected.


Points system for assessing materiality

In order to prioritise and obtain a final evaluation of the individual topics, the Sustainability Council has awarded one point (low), two points (medium) or three points (high) for each of the following criteria:

  • Scale/significance for the company and the environment or society (3-point weighting)
  • Likelihood of occurrence (3-point weighting)
  • Legal obligation (2-point weighting)
  • External relevance (for customers, authorities, etc.) (2-point weighting)

The sum total is then calculated for each topic as follows:

= (3 x scale + 3 x likelihood of occurrence + 2 x legal obligations + 2 x external relevance) / 10

The different weightings reflect the different degrees to which the respective factor can be influenced by igefa. The highest number of points that could be awarded was three.


From the materiality table to strategy

All topics with points totalling more than 2.5 which were not already the subject of discussion elsewhere, were being developed or were in the implementation phase were processed in cooperation with the respective competence partners from the igefa Sustainability Council, and the owners were presented with goals and recommended measures as a basis for decision.

The results are shown on this website and are in part also reflected in the ongoing sustainability activities.


Comparison with the Global Reporting Initiative (GRI) guidelines

In parallel with the evaluation of the topics, a comparison was made with the entire list of GRI-G4 aspects and with the ten principles of the UN Global Compact, in order to check on the one hand whether we have forgotten any important indicators - this was not the case - while on the other, to create the basis for completing our reporting according to the G4 guidelines on this website.

Ultimately, almost all of the topics reported by the competence partners were included in the reporting which were evaluated at 2 or above.


Topics of significance to our stakeholders

The most important topics include employee topics such as health management, staff development and employer attractiveness, which we are already looking at closely, and about which we provide detailed reports to staff. The same applies to the reported environmental topics, sustainable product ranges or supply chain transparency.

igefa Campus Kachel

igefa Campus

Further training as a solution to personnel management challenges.

persönliche Schutzausrüstung Kachel

Personal protective equipment (PPE)

With our PPE product range, we help our customers protect their staff.

Experteninterviews Kachelbild

Expert interviews

Industry experts in conversation with the igefa Sustainability Council.

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Foto zum CSR Verständnis

CSR understanding

We provide services to people.
For a clean, safe world.

Bild zum igefa Nachhaltigkeitsrat

Sustainability Council

The igefa Sustainability Council is the federal control body for sustainability activities in the company group.

Umweltschutz Kachelbild


Over the last five years, we have succeeded in reducing our CO2 emissions by 16 percent.

Kachelbild zur Gesellschaft

Social Commitment

Our goal is to have an impact in
areas where help reaches
the people who need it.

Imagebild zum Bericht


We report according to the recognised guidelines of the Global Reporting Initiative (GRI).